Welcome to Grey Forest Utilities

“Real People Who Care”

Grey Forest Utilities has achieved steady growth and long-term success by maintaining a personalized, customer-focused approach to service. One of our greatest strengths is providing individualized attention, which we believe is essential to building lasting customer relationships. Rather than relying on automated phone systems, we prioritize connecting customers directly with knowledgeable and attentive customer service representatives who are ready to assist.

Our commitment to exceptional service extends beyond the office and into the field. Unlike many service providers that offer broad appointment windows, we respect our customers’ time by scheduling specific appointment times that are convenient and reliable. This approach reflects our ongoing dedication to responsiveness, professionalism, and customer care.

Grey Forest Utilities proudly serves more than 18,000 customers throughout metropolitan San Antonio and the surrounding communities. Our reputation for outstanding service extends beyond residential customers to include developers, builders, and engineering firms, many of whom consider us one of the easiest utility companies to work with. We continue to uphold that reputation by combining the resources and expertise needed to complete projects efficiently with the personalized service and attention each customer deserves.

GFU’s service area extends from Highway 90 near Loop 410 to the IH-10 and Loop 1604 interchange, and north along IH-10 to the City of Boerne. Key residential and commercial service areas include Alamo Ranch, Leon Valley, the Medical Center, Helotes, Fair Oaks Ranch, and Boerne. We are also proud to serve The Dominion, one of the region’s most distinguished residential communities.